Kingston●○○○

Hotel Four Seasons

★★★☆☆3.4 out of 5 · 244 reviews

3.5★

Photo: © TripAdvisor contributor via TripAdvisor

Hotel Four Seasons is a 3.5-star resort in Kingston with 100 rooms rated 3.4/5 by 244 TripAdvisor reviewers; typical rates from about $130 a night.

About

Hotel Four Seasons is on Ruthven Road in Kingston, a block up from New Kingston's business district. It's a mid-range property that pulls a 3.4 overall rating from 244 reviews, which puts it in workable territory if you're visiting the capital for meetings or family rather than a beach vacation. The subratings tell the real story: sleep quality and location score highest at 3.7 and 3.8, so the beds work and you're close to downtown offices, embassies, and Emancipation Park. Cleanliness also lands at 3.8. Rooms and service both sit at 3.3 to 3.4, which means functional but not polished. Value comes in at 3.3, fair given Kingston's limited accommodation stock and the fact that most visitors here are working. This isn't a resort in the north-coast sense—no beach, no all-inclusive buffet. It's a city hotel that does the job when you need to be in Kingston proper. Set expectations accordingly and it delivers what the ratings suggest.

At a glance

Area: Kingston
Star rating: ★★★½☆
Typical nightly: $130
Beach access: shuttle
Kid-friendly: ●●●○○
Party score: ●○○○○
Walkability: ●●●●○
Rooms: 100
Casino: –
Swim-up: –
Kids' club: –
All inclusive: –
Vibe: business
quiet
city
functional

Sargassum: rarely

City hotel in Kingston with no beach; sargassum is not a factor for this property.

Photos

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Recent Pulse

What travelers are saying.

Steady

Low confidence

Travelers say Hotel Four Seasons delivers a clean, secure city-hotel experience in uptown Kingston with spacious rooms, helpful staff, and surprisingly good food—especially the Jamaican breakfast and grilled fish. You'll sleep well in quiet, gated surroundings a short walk from Devon House and the Bob Marley Museum. Expect dated décor in older wings, slow restaurant service that often stretches meals past an hour, and minimal breakfast if you book continental. This is a functional business base, not a beach resort, and the neighborhood doesn't invite evening strolls.

Standing out

Spacious, clean rooms with reliable AC and strong wifi in newer wings near pool
28 mentions
“Our suite was large with a fridge and the AC kicked in fast once started”
Restaurant food quality exceeds expectations—grilled snapper, lamb chops, Jamaican breakfast standouts
22 mentions
“The mixed grill was absolutely fantastic and the fish soup was awesome”
Staff friendly and accommodating, especially housekeeping and poolside bartenders
19 mentions
“Housekeeping like Areta ensured our suite stayed spotless without rushing through cleaning”
Location walkable to Devon House, Bob Marley Museum, and Half Way Tree business district
15 mentions
“Easy fifteen-minute walk to Devon House ice cream and Emancipation Park”
Secure gated property with attentive security team and ample parking
12 mentions
“Mostly female security staff made us feel very safe on the grounds”

Watch-outs

Restaurant service extremely slow—waits exceed 50 minutes for breakfast or dinner orders
18 mentions
“Some guests finished eating when others were just being served an hour later”
Older-wing rooms dated with dim lighting, musty smell, narrow bathrooms, no upgrades since 1970s
16 mentions
“Standard rooms have 70s-style green peeling paint and bathroom too narrow to stand at sink”
Continental breakfast limited to toast, jam, and coffee—full Jamaican costs extra $6 to $7
11 mentions
“Two slices of toast with tea or coffee doesn't constitute a real breakfast”

Tips from travelers

Request a poolside room in the newer wing to avoid dated décor and dim lighting
Order the Jamaican breakfast upgrade for ackee and saltfish—continental is just toast
Arrive for dinner before 6pm or expect waits past an hour for your meal
Walk to Devon House or Tracks and Records restaurant rather than eating every meal on-site

Maybe skip if: Skip this if you need beach access, all-inclusive dining, evening walkability, or luxury finishes—it's a functional city hotel for business travelers and family visits.

Similar resorts

Kingston●○○○© TripAdvisor contributor via TripAdvisor

S Hotel Kingston

S Hotel Kingston sits on St. Lucia Avenue in New Kingston, Jamaica's business district. It's built for work trips and short stays, not beach lounging — the 4.5-star property runs a shuttle to the coast, but most guests are here for meetings, not sand. The 4.8 service rating and 4.8 cleanliness score make sense given the boutique setup and 125 rooms; staff can actually remember faces. Rooms and sleep quality both score 4.7, which tracks for a modern urban hotel where noise control and bed quality matter more than ocean views. The 4.5 value rating is reasonable at around $400 a night in Kingston, where inventory tilts corporate. Location scores 4.7 because New Kingston puts you near offices, restaurants, and the financial corridor — walkability is decent for errands and dinner. This isn't an all-inclusive resort. It's a polished city hotel that works if your Jamaica trip includes Kingston for business or culture, and you'd rather sleep somewhere competent than chase a beach fantasy in the capital.

business

Kingston●○○○© TripAdvisor contributor via TripAdvisor

AC Hotel Kingston, Jamaica

AC Hotel sits on Lady Musgrave Road in uptown Kingston, a few blocks from Emancipation Park and New Kingston's business district. It's a modern Marriott property that pulls high marks across the board — rooms and cleanliness both score 4.9, and nearly twelve hundred reviews keep the overall at 4.8. The location rating makes sense if you're here for meetings, medical appointments at the University Hospital, or exploring Kingston proper rather than chasing beaches. The sleep quality and service scores suggest they've nailed the basics: functional rooms, reliable staff, AC that works. The value rating at 4.7 is solid for Kingston, where hotel options tilt either budget guesthouse or corporate high-rise with little middle ground. This one leans corporate but apparently without the usual markup pain. It's not a resort in the Montego Bay sense — no swim-up bar, no animation team. It's a city hotel that happens to be in Jamaica's capital, and if that's what you need, the numbers say it delivers.

business

The Jamaica Pegasus Hotel

The Jamaica Pegasus sits on Knutsford Boulevard in New Kingston, the business district where most of the city's corporate offices and embassies cluster. It's a conference hotel first — the kind of place where you'll see deal-makers in the lobby bar and airline crews at breakfast — but the 4.5 location rating makes sense if you're here for work or need to be central in Kingston. Rooms and service both clock in above 4.0, which is solid for a property this size, and sleep quality edges higher at 4.2, suggesting they've sorted out the basics like blackout curtains and decent mattresses. It's not a beach resort. You're in the city, and the vibe reflects that — functional, reliable, without trying to be a vacation fantasy. If you're flying through Norman Manley or have business in Kingston, it works. If you're here purely for sand and reggae sunsets, you're in the wrong parish.

business

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Restaurants nearby

Kingston

Devon House Ice Cream

Devon House Ice Cream is in Kingston, on the grounds of Devon House mansion on Hope Road. It's technically a restaurant in the listings, but really it's an ice cream shop with a permanent line — over a thousand reviews and a 4.6 food rating say people keep coming back for the scoops. The flavors lean tropical and local: soursop, Devon stout, coconut, guava — nothing frozen-aisle about it. They do straight classics too, but the Caribbean ones are why you're here. It's cheap eats, which means a cone or cup won't set you back much, and the value rating at 4.3 tracks with that. The grounds around it are nice for sitting with kids, which people do. Service can drag when the place is slammed, but the 4.1 rating there is still solid given the volume they push. Cash speeds things up if you have it. Go midweek if you can — weekends the wait stretches.

Kingston

Devon House Bakery

Devon House Bakery sits on the grounds of the Devon House estate in Kingston, which is worth mentioning because the setting makes it feel like less of a bakery run and more of a reason to actually go to Hope Road. The 4.4 rating holds across food and atmosphere, and the cheap-eats pricing makes sense when you see what you're getting — Jamaican patties, hard dough bread, plantain tarts, the kind of counter fare that doesn't need to justify itself. Lines form during lunch and weekends, which speaks to both the quality and the fact that it's one of the few places in the area where you can grab something fast without sitting down. Kids are common. The service moves. If you're already at Devon House for the ice cream or the house tour, this is the practical stop — but plenty of people skip the rest and come straight here for a patty and a ginger beer to go.

Kingston

Usain Bolt's Tracks & Records

Usain Bolt's Tracks & Records is on Constant Spring Road in Kingston, and yes, it's exactly what it sounds like—track memorabilia on the walls, a menu built around comfort food, and a sports-bar energy that works whether you're watching a game or just here for wings. The space scores highest for atmosphere among the subratings, which tracks: it's loud, casual, and popular with families and groups looking for something easy. The food is a mix of Caribbean, American, and international plates—jerk, burgers, pasta—and it lands solidly in the mid-range both on price and execution. The 3.9 overall rating across 600-plus reviews suggests consistency more than innovation, and the value rating of 3.6 tells you not to expect bargains. Service is fine. If you want a lively spot in Kingston where kids are welcome and you don't need a reservation, it does the job.

Source: TripAdvisor · view on TripAdvisor →

Photos by individual contributors as credited above.

Review summaries are AI-paraphrased from public traveler reviews.